An HVAC system fails during the summer peak
In short The emergency line is answered by a technician 24/7, including weekends and holidays. Dispatch and an ETA are confirmed on the call, not by an answering service. Repairs cover every system type in Atlanta communities: mini splits, packaged units, air handlers, condensers and furnaces.
The first five minutes
A technician takes the call, asks which building and system, and confirms who is coming and when before hanging up. The property manager gets one number to give the resident: the ETA.
On site
Most summer failures are a condenser or a capacitor; the truck carries common parts. If the system needs replacement, the manager gets a written scope the same day so the decision does not wait for a second visit.
Before next summer
A preventive maintenance contract services filters, coils and refrigerant across every system on the property in spring, so the peak starts with fewer failures and the service history is on file for each unit.
Related service: Apartment HVAC Contractor in Atlanta